By accessing or using the services of Higher Focus Media, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Higher Focus Media provides done-for-you legal intake capacity, including dedicated bilingual intake specialists, lead-response operations, qualification, appointment setting, database reactivation, and CRM integration. Services are tailored to established law firms and may vary based on the engagement scope selected.
Clients agree to provide accurate information, timely access to necessary accounts and assets, and cooperation required for system implementation. Failure to provide required materials may delay or prevent service delivery.
Fees for services are outlined in the individual proposal or agreement provided to each client. Payment terms, including setup fees and recurring charges, are specified at the time of engagement. All fees are non-refundable unless otherwise stated.
Outcomes depend on inbound lead volume, case mix, market conditions, CRM hygiene, and timely collaboration from the client. Individual results vary. Nothing on this site constitutes a guarantee of specific outcomes.
All materials, systems, and deliverables created by Higher Focus Media remain the intellectual property of Higher Focus Media unless explicitly transferred in writing. Clients receive a license to use deliverables for their business operations.
Higher Focus Media is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by the client for services in the 12 months preceding the claim.
This site is not part of the Facebook Inc. website, nor Google Inc., and is not endorsed by either. We use third-party advertising platforms (including Facebook, Instagram, TikTok, and Google) as part of our service delivery. Clients acknowledge that platform policies and algorithms are outside our control.
Either party may terminate the engagement with written notice as specified in the individual agreement. Upon termination, access to managed systems may be revoked or transferred according to the terms of the specific engagement.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Continued use of our services constitutes acceptance of the updated terms.
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Higher Focus Media operates, without regard to conflict of law principles.
For questions about these Terms of Service, please contact us through the channels provided on our website.
Last updated: June 2026